Frequently Asked Questions

GREAT ARROW MANAGEMENT, LLC

Q: Where are you located?

A: See Directions / Map.

Q: What type of space do you lease?

A: Office, warehouse, distribution, manufacturing, & automobile, motorcylce, and boat storage space.

Q: How much does space cost?

A: Cost of space depends if the space is rented as is or with improvements. Please call for an appointment to view our space and receive a proposal.

Q: As a tenant, what type of access do I have?

A:All tenants have 24 hour, 7 day a week unlimited access.

Q: What type of security does the building have?

A: The building is locked during non-business hours. There are no common area alarms. All tenants are to obtain their own security for their leased space.

Q: What are the business hours for the building?

A: Monday - Friday 8:00 a.m. - 5:00 p.m.

Q: Is there parking available?

A: Yes. Free, well-lit parking spaces are available on site.

Q: Are there any Common Area Maintenance charges?

A: No. All Common Area Maintenance is Great Arrow's responsibility, as well as, all costs involved.

Q: Does Great Arrow supply services to its tenants?

A: Yes. We provide maintenance, forklift and administrative services to all tenants for a minimal fee.

Q: If I, as a tenant, had an emergency situation, how fast would Great Arrow respond?

A: Great Arrow's management office is located onsite. Our services are available almost immediately during business hours. After hours, we have staff on call within 15 minutes of the facility.

GREAT ARROW DISTRIBUTION - PUBLIC WAREHOUSING

Q: What are your receiving/shipping hours?

A: 8:00 AM- 5:00 PM (closed between 12:00 PM noon – 1:00 PM)

Q: Do you require appointments for deliveries?

A: Yes. In making appointments we can best service you in a timely fashion.

Q: Do you accept hazardous material?

A: No. We will store products that are non hazordous. Great Arrow will review all MSDS sheet(s) for the material in question.

Q: Can you ship anywhere in the United States and Canada?

A: Yes. We work closely with local and national carriers and can ship freight to any location. We also provide competitive pricing from all carriers.

Q: What if I have a package I need to send overnight? Can it be tracked?

A: Yes. We have online shipping services with UPS and FedEx. A tracking number is provided and can be forwarded directly to the customer.

Q: Can I send you orders via email?

A: Yes. Our email address is: secretary2@greatarrow.net

Q: How am I invoiced when product comes in?

A: When product is received an invoice is sent for storage and handling (in/out).

Q: What if product comes in during the middle of the month, do I still have to pay storage for a full month?

A: No. if product is received on the 15th of the month or later, a 1/2 months storage rate would apply plus handling (in/out).

Q: Do you have heated space for products that need to be kept from freezing?

A: Yes.